During system investigation, which technique is used by the systems analyst?

During system investigation, which technique is used by the systems analyst?

• A. Interviews
• B. Software testing
• C. Salary review
• D. Data entry

Answer: (A)

Understanding user needs and system requirements is best achieved through interviews, a technique used by systems analysts during the investigation phase. Interviews let analysts talk directly with users, managers, and other stakeholders who understand current workflows, bottlenecks, and what the new system must achieve. This direct dialogue helps uncover both obvious needs and hidden issues, capture precise requirements, and align expectations before any design or development begins. Interviews can be structured to cover specific topics or kept open-ended to reveal unexpected problems, making them a powerful way to gather the information essential for shaping the system solution. Software testing happens later in the process to verify that the developed system works as intended, not to discover requirements during the investigation. Salary review is unrelated to how a system is analyzed or planned, and data entry is a task within processing or data collection, not a primary technique for investigating and eliciting system requirements.

Understanding user needs and system requirements is best achieved through interviews, a technique used by systems analysts during the investigation phase. Interviews let analysts talk directly with users, managers, and other stakeholders who understand current workflows, bottlenecks, and what the new system must achieve. This direct dialogue helps uncover both obvious needs and hidden issues, capture precise requirements, and align expectations before any design or development begins. Interviews can be structured to cover specific topics or kept open-ended to reveal unexpected problems, making them a powerful way to gather the information essential for shaping the system solution.

Software testing happens later in the process to verify that the developed system works as intended, not to discover requirements during the investigation. Salary review is unrelated to how a system is analyzed or planned, and data entry is a task within processing or data collection, not a primary technique for investigating and eliciting system requirements.